Both the "GpsInfo.exe" and "SiRFDemo.exe" Windows utilities (on supplied CD and latest from their web site) use incorrectly sized non-resizable and non-scrollable dialogs (see right) which which cut off vital parts of the information.To get support from the GlobalSat site you must raise a support ticket, they do have a forum but they request that you raise a ticket!
I raised a ticket(s). I told hem my screen resolution was 1920 x 1200 and suggested that a quick fix was to make them resizable.
Support tickets 1 & 2 were closed immediately with #2 telling me to do what I'd already told them I'd done in that same ticket. Ticket #3 was closed by them with a vague promise of some future fix.
Each time I raised a support ticket it was immediately closed. Obviously their pay depends on how many are closed as they are really keen to close them!!!!
The obviously flaw (if they really cared about customer service) is that it should be the customer closing the ticket when they were happy... I assume most people give up fairly quickly. From my experience you'll get better support from google...
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