Why I'll Never Buy Another GigaByte Motherboard

From :
Dennis Bareis [ me@gmail.com ]
Sent :
1/15/2008 13:58
Question :
Works OK with Windows XP. Remember computer shop telling me about bios bug and conf setting needing disabling. Had to reset to defaults. BIOS has 2 identical settings for LAN ROM (another bug?). In any case booting linux (Ubuntu) either hangs or doesn't recognise the network depending on which combination of the 3 LAN related options I enable/disable (2x2x2 = 8 alternatives).I was looking for a later firmware but can't find it on your site. If you know what the issue might be with Linux or what the setting is that would be a bonus...
------------------
I have just discovered CTRL+F1 for advanced options. Now there is only 1 LAN related option in advanced/standard modes! Also F6=Safe defaults doesn't appear to work at all anywhere. Do I need to reset some persistent memory?
-------------------------------------------------------------------------------
Model Name : ga k8nsp
--------------------------
M/B Rev : cantfind
BIOS Ver : f13
Serial No. : cantfind
Purchase Dealer :
C/tick Number :
-------------------------------------------------------------------------------
VGA Brand :
Model : CPU Brand : AMD Model : 64 3200+
Speed :
Operation System : Linux SP :
Memory Brand :
Type :
Memory Size :
Speed :
Power Supply : 400 W



Answer :
Dear Sir, Thank you for your kindly mail and inquiry. About the issue you mentioned, after checking the model name, the board is a OEM model. Due to the board has special H/W design/BIOS, we are afraid that we cannot provide the proper suggestion/solution for your reference. Therefore, we suggest you contact the shop/reseller you purchased this system before for more help later.At last, if you still have any further suggestion about our products/service, please do not hesitate to contact with us. We will try our best to help you ASAP.******** Thank you for supporting Gigabyte products ***********



From :
Dennis Bareis [ me@gmail.com ]
Sent :
1/18/2008 15:57
Question :
Thanks, but this is the last Gigabyte board I will ever buy.



Answer :
Dear Sir, Thank you again for your kindly mail. Your valuable feedback is the motivation for us to improve and serve you better. If you still have any further suggestion about our products/service, please do not hesitate to contact with us. We will try our best to help you ASAP.******** Thank you for supporting Gigabyte products ***********